Cookies Policy

Updated June 30th, 2024

In compliance with article 22.2 of Law 34/2002, on Information Society Services, we inform users of our website ww.my-gch.com and App MyGCH of our Cookies Policy.

WHAT IS A COOKIE?

Cookies are files that contain small amounts of information that are downloaded to the user's device that is used when visiting our Sites. Its main purpose is to recognize the user (by means of identifiers that do not allow him to be identified with any natural person) each time he accesses the website and also allows us to improve the quality and usability of our websites. Cookies are essential for the functioning of the Internet; They cannot damage the user's equipment/device and, if they are activated in your browser settings, they help us to identify and resolve possible errors in the operation of our website.

TYPES OF COOKIES

There are different types of cookies. They all work in the same way, but they have small differences.

1.- According to the timeframe they remain active:

Session Cookies: Session cookies last only for the duration of the visit and are deleted when the user closes the browser. Its main purpose is to identify the type of device, to support website security or its basic functionality. They do not contain personal information that identifies a person.

Persistent or Permanent Cookies: They are stored on the device's hard drive and the website reads them every time the user makes a new visit to the website; They have a specific expiration or expiration date, after which the cookie stops working. They allow to identify the actions and preferences of the user; analyze visits and help understand how users get to the website and improve the services offered by it.

2.- According to its purpose:

Functionality Cookies: They allow to remember decisions made by the user, such as their login or identifier. The information in these cookies is anonymous (that is, it does not contain a name, address, or other personal data).

Technical Cookies: these are strictly necessary cookies for the provision of certain services expressly requested by the user. If these cookies are disabled, you will not be able to correctly receive the content and services offered on our website;

Analytical Cookies: These are cookies whose purpose is periodic maintenance and guarantee the best operation and service to the user; collecting data from your activity.

3.- According to its origin:

Own: generated by the website that you visit.

Third-Party Cookies: Third-party cookies are the cookies installed by a website that is not the one the user is visiting; for example, those used by social networks (such as Facebook) or by external content plugins (such as Google Maps).

WHAT COOKIES DO WE USE?

The website www.my-gch.com and its corresponding App MyGCH use the following cookies:

• Own Cookies

• Third-party cookies

By accessing our website, the user expressly accepts that we can use these types of cookies on their devices. However, if you disable cookies, it will not affect navigation on our websites.

USER CONFIGURATION TO DISABLE COOKIES

By browsing and continuing on our website you are consenting to the use of cookies under the conditions contained in this "Cookie Policy". The site www.my-gch.com and its App MyGCH provide access to this "Cookie Policy" at the time of access for the first time, in order that the user is informed, and without prejudice to the fact that he can exercise his right to block, delete and reject the use of cookies at any time.

In any case, we inform you that the cookies that are not necessary for the use of our website may be blocked or disabled by activating the configuration of your browser, which allows you to reject the installation of all cookies or some of them. Most browsers allow you to warn of the presence of cookies or reject them automatically. If you reject them, you may continue to use our Website, although the use of some of its services may be limited and therefore your experience on our Website less satisfactory.

Information about how to configure your browser or Internet browsers to maintain your privacy and security in relation to cookies can be consulted on the official support sites of the main browsers. With these aids, the user can block cookies through the browser's configuration tools or configure it to notify them when a server wants to save a cookie.

CONTACT DETAILS

Any questions or queries about this cookie use policy can be sent to us in writing at the following email address: info@my-gch.com.